Privacy Policy

Privacy Policy – Luxvision

Effective Date: [01/09/2025]

At Luxvision, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal identification data: name, email address, phone number, billing/shipping address.

  • Payment information: processed securely by our payment providers (we do not store full credit card details).

  • Order details: items purchased, delivery information.

  • Technical data: IP address, browser type, device information, and cookies for site performance and analytics.

  • Marketing preferences: subscription to newsletters or promotional offers.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders (shipping, payments, returns).

  • Communicate with you regarding your orders or inquiries.

  • Improve our website, products, and services.

  • Send you promotional offers (if you have opted in).

  • Comply with legal obligations (accounting, fraud prevention, tax compliance).

3. Sharing of Information

We do not sell your personal information.
However, we may share data with trusted third parties for the following purposes:

  • Payment processing (e.g., Shopify Payments, PayPal, Stripe).

  • Shipping and logistics providers (to deliver your order).

  • Analytics and marketing tools (e.g., Google Analytics, Facebook Ads) for site performance and targeted advertising.
    All third parties are required to respect the security of your data and comply with data protection laws.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Ensure proper site functionality (shopping cart, checkout).

  • Improve browsing experience and website performance.

  • Analyze website traffic and usage.

  • Provide personalized advertising.
    You can manage or disable cookies through your browser settings, but some site features may not function properly.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights (GDPR Compliance)

As a customer in the European Union, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to the processing of your data for marketing purposes.

  • Request data portability (transfer of your data to another provider).

  • Withdraw consent at any time (for marketing communications).
    To exercise these rights, please contact us at: support@luxvision.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Payments are encrypted and processed securely via certified providers.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

10. Contact Us

For questions, concerns, or to exercise your data rights, please contact us at:

Luxvision
Email: support@luxvision.com